People Operations Process Manager

Selkirk Sport - Coeur d'Alene, ID

Full-time - Mid Level

Coeur d'Alene, ID

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Selkirk Sport is seeking a detail-oriented and proactive People Operations Process Manager who will report directly to the VP of People Operations (or POps). This role is crucial in ensuring the smooth operation of our People Operations department, focusing on benefits administration, payroll data integrity, and serving as the department's project manager to streamline processes and support the overall employee experience. The ideal candidate will be a motivated professional passionate about people operations, with a strong emphasis on detail and organization. In this position, you will be responsible for administering several critical People Operations functions, including workforce management, employee/labor relations, health and safety, compensation, benefits, training, leave and attendance tracking, payroll, and employee records. You will facilitate and communicate organizational policies and programs while ensuring compliance with labor laws and regulations. Additionally, you will provide internal support and partnership to various business lines and maintain communication with the C-suite of the company. Your role will also involve coordinating with other People Operations staff to process and maintain employment, attendance, and other records. You will be responsible for resolving employee matters related to benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off. This position is essential for enhancing the employee experience and ensuring that all People Operations processes run smoothly and efficiently.

Responsibilities

• Provide support and information to employees regarding their benefits.
• Administer 401k plans and other employee benefits.
• Work closely with Benefits and 401K vendors.
• Ensure accurate and timely entry of payroll data.
• Maintain the integrity and confidentiality of payroll records.
• Keep the company compliant with state employment requirements.
• Assist with employee relations issues as needed.
• Monitor and manage data entry for accuracy.
• Oversee the onboarding process for new hires.
• Serve as the project manager for various People Operations initiatives.
• Coordinate the performance review process.

Requirements

• Minimum of 2-5 years of experience in a People Operations or HR role.
• Strong understanding of payroll processes and data integrity.
• Experience with project management software, preferably Monday.com.
• Experience with onboarding coordination and employee benefits administration.
• Knowledge of state employment laws and compliance requirements.
• Proven project management skills with the ability to lead and execute initiatives.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.

Nice-to-haves

• Some experience in employee relations is preferred, though it is not a primary function of the role.
• Tech savvy and interest in improving productivity via technology.

Benefits

• 401(k)
• Disability insurance
• Flexible spending account
• Paid time off