People Services Manager

Frye Regional Medical Center - Catawba, NC

Full-time - Mid Level

Catawba, NC

1,001-5,000 employees

Hospitals

About the position

The Manager, People Services at Frye Regional Medical Center is responsible for overseeing local People Services functions, supporting recruitment strategies, employee retention, and culture initiatives. This role involves navigating employee performance and compensation conversations while ensuring adherence to policies and procedures. The manager will also provide guidance to local leaders and support compliance with employment laws and regulations.

Responsibilities

• Provides daily oversight of local People Services functions.
• Supervises local People Services employees.
• Supports adherence to hospital policies and practices.
• Makes recommendations for changes in policy and procedure based on employee and organization needs.
• Proactively identifies market-specific conditions for talent identification and recruitment.
• Identifies People Services trends and metrics to support leadership business decisions and drive employee retention.
• Provides guidance to local leaders in navigating employee performance issues.
• Advises management on key conversations, including compensation, leave, and disciplinary actions in alignment with policy.
• Facilitates execution of exit interview process.
• Manages execution and compliance with new and ongoing learning requirements.
• Supports communication around compensation and rewards for employees.
• Provides employment policy and procedure guidance to employees and managers.
• Supports navigation of compliance with federal, state, and local employment laws and regulations.
• Coordinates candidate interviews for site/facility open positions.
• Coordinates employee onboarding, orientation, and deployment.
• Supports relationships in the community with various sourcing avenues and events.
• Drives key performance indicators including Employee Satisfaction/Engagement, Voluntary and Involuntary Employee Turnover rate, and Regulatory compliance.

Requirements

• Bachelor's Degree required.
• 1+ years of HR experience required.
• 1-3 years of healthcare experience preferred.
• Leadership experience preferred.

Nice-to-haves

• Experience in healthcare settings.
• Strong communication skills.
• Ability to analyze and interpret data.

Benefits

• Wide range of medical, dental, and vision plans.
• HSA contributions.
• 401(K) retirement plan contributions.
• Generous Paid Time Off.
• Accident & Critical Illness Insurance.
• Prescription Assistance with OptumRx.
• Income protection programs including life insurance and Short/Long-term Disability.
• Employee Assistance program for emotional, legal, financial, and daily life support.
• Free travel and entertainment discount program.