People Solutions Consultant II - Americas, Corporate Functions

Nike • Beaverton, OR

442d

About The Position

The People Solutions Consultant II role at Nike is designed to drive the resolution of complex HR inquiries and provide strategic guidance across the organization. This position requires collaboration with various HR teams and business stakeholders to deliver integrated People Solutions, ensuring a compelling employee experience while supporting HR programs and initiatives.

Requirements

• Bachelor's degree in Human Resource Management or a related field or a combination of relevant experience, education, and training.
• 2-5 years of HR experience, in one or more HR disciplines.
• Strong communication and stakeholder management skills.
• Demonstrated knowledge of the Nike business.
• Basic working knowledge of Microsoft Office (e.g. Excel, Word, Powerpoint) and working knowledge of HR Information System (e.g. SAP, WorkDay) or ticket management system (e.g. ServiceNow) would be an advantage.
• Growth mindset, flexible and able to provide clarity to complex or ambiguous situations.

Responsibilities

• Resolve inquiries and transactions with quality and speed through a teammate-centric approach.
• Deliver integrated People Solutions across the Nike business at-scale and run offense on complex support needs.
• Support HR Specialized Services delivery, including resolving moderately complex inquiries and escalating as needed to leaders on the team.
• Consult and coach self-service solutions to teammates and people leaders across all levels of the organization.
• Support delivery of HR programs, ensuring programs contribute to a compelling employee experience engaging with HR and meet business and local needs.
• Utilize knowledge management and case management systems to address, track and resolve teammate inquiries.
• Facilitate the distribution of reports requested by the business.
• Guide and coach Teammates and Managers on key moments that matter, including talent and organizational guidance, employee sensing, and compensation consulting.
• Coordinate across the team to ensure services are consistently delivered and well-managed.
• Manage timely and accurate support regarding employee programs and services, HR policy, process, and procedures within Service Level Agreements.
• Contribute to consulting pillar projects by partnering on scope and objectives and executing deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Leather and Allied Product Manufacturing
• Education Level: Bachelor's degree