Per-Diem Medical Receptionist/ Patient Relations Representative

$39,520 - $43,680/Yr

Unclassified - Port Jefferson Station, NY

Part-time - Entry Level

Port Jefferson Station, NY

11-50 employees

About the position

New York Plastic Surgical Group is seeking a Per Diem Medical Receptionist/Patient Relations Representative to join our practice. This role is essential in ensuring that our patients receive the highest level of service and support during their interactions with our office. The ideal candidate will have open availability on Mondays and be able to work Thursday afternoons. Spanish speaking is a plus, as it will enhance communication with our diverse patient base. As a Medical Receptionist/Patient Relations Representative, you will be responsible for answering telephone calls and efficiently managing appointment scheduling. You will need to develop a comprehensive understanding of the preferences and procedures of all NYPSG doctors to provide accurate information to patients. Additionally, you will ensure that new patient online registrations, including histories and demographics, are completed in a timely manner prior to scheduled appointments. A solid knowledge of medical insurance is crucial, as you will be obtaining insurance information for all reconstructive consults before their initial visits. You will also maintain and enhance your knowledge of the payment process, including how to create bills and apply payments. This position is part of a larger team dedicated to providing exceptional patient care and support. You will be working in a fast-paced environment where multitasking and strong technical skills are essential. The role offers a unique opportunity to be part of a well-established practice that has been a leader in the field of plastic surgery since 1948, treating over half a million patients and developing specialty centers in various areas of reconstructive care.

Responsibilities

• Answer telephone calls and make various appointments courteously and efficiently.
• Further develop and maintain a full understanding of all NYPSG doctor preferences and procedures.
• Ensure new patient online registration, including patient histories and demographics, is done in a timely manner prior to scheduled appointments.
• Develop and maintain knowledge of medical insurance.
• Obtain insurance information on all reconstructive consults prior to their initial visit.
• Maintain and further develop knowledge of the payment process, including how to create a bill and how to add/apply a payment.

Requirements

• Undergraduate/business school degrees preferred or 2+ years of relevant experience.
• Knowledge of medical terminology preferred.
• Strong computer/technical skills, including knowledge of practice management software (NexTech, a plus) and Microsoft Office applications (Excel, Outlook, PowerPoint, Word).
• Ability to multi-task and work in a fast-paced environment.

Nice-to-haves

• Spanish speaking is a plus!
• Experience in a medical office setting.

Benefits

• Annual bonuses based on performance evaluation.
• Insurance, PTO, and holiday pay based on hours worked.
• 401k-4% Company Match.
• Deep Blue Med Spa Employee Benefits Program (50% product discount, complimentary and discounted services, including injectables, etc.).
• Wellness programs (Employee Assistance Program and discounted gym memberships).
• Discounted wireless phone services through Verizon.
• Discounts through PLUM and Work Advantage.