Per Diem Practice Office Associate - Smithtown

$34,820 - $51,950/Yr

Northwell Health - Smithtown, NY

Full-time

Smithtown, NY

Ambulatory Health Care Services

About the position

The Per Diem Practice Office Associate at Northwell Health is responsible for providing excellent customer service in a medical office setting. This role involves handling incoming calls, greeting patients, verifying insurance information, and performing various clerical duties to ensure smooth office operations.

Responsibilities

• Promptly and professionally answers telephone calls, routing them appropriately when necessary.
• Organizes messages and delivers them promptly to the necessary individual.
• Greet patients and guests in a courteous and professional manner.
• Verify insurance coverage and demographic information.
• Obtain insurance referrals and authorizations.
• Direct patients to appropriate waiting or clinical areas.
• Explain financial obligations to patients or responsible parties and collect copayments/co-insurance/deductibles as required.
• Facilitate or create appointments for follow-up care, diagnostic procedures, physical therapy, or pain management.
• Perform other duties as assigned by a manager or supervisor.

Requirements

• High school diploma or general equivalency diploma (GED).
• Minimum one year of relevant experience working in a medical facility or related field.
• Minimum one year experience in customer service or reception, preferably in a health care environment.

Benefits

• Salary range of $34,820-$51,950/year
• Equal employment opportunity policies.