Perf Ops Support Assoc 3

$41,600 - $49,192/Yr

US Bank - Owensboro, KY

Full-time - Entry Level

Owensboro, KY

Credit Intermediation and Related Activities

About the position

At U.S. Bank, we are committed to providing exceptional support to our customers and businesses, helping them make informed financial decisions. The role involves a variety of administrative, operational, and staff support services for assigned groups or managers. You will be actively engaged in report writing, tracking, compiling data, conducting research, processing exceptions, and maintaining records. Ensuring compliance with internal and regulatory standards is a key responsibility, as is reviewing work quality and productivity standards for the assigned product line or work area. You may also be tasked with reviewing reports, loan files, and other policies to ensure quality execution of loan operations and related transactions that impact financial statements. Proficiency in PC-based software for word processing, graphics, spreadsheets, and databases is essential, and specific job duties may vary depending on the area of assignment.

Responsibilities

• Provide administrative and operational support for assigned groups or managers.
• Engage in report writing, tracking, and compiling data.
• Conduct research and process exceptions as needed.
• Maintain records and ensure data accuracy.
• Ensure compliance with internal and regulatory standards and guidelines.
• Review work quality and productivity standards for assigned product lines.
• Evaluate reports, loan files, and policies to promote quality execution of loan operations.
• Utilize PC-based software for various tasks including word processing and data management.

Requirements

• High school diploma or equivalent.
• Four or more years of experience in a business and general office environment.
• Strong understanding of business operations and office skills.
• Demonstrated administrative skills with acute attention to detail.
• Strong reading, writing, and mathematical skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Ability to identify and resolve exceptions and interpret data.
• Strong personal computer skills and knowledge of office equipment.
• Well-developed verbal, grammatical, and written communication skills.

Nice-to-haves

• Experience in financial services or banking industry.
• Familiarity with loan operations and related transactions.
• Proficiency in advanced data analysis and reporting tools.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.