Employment Department - Salem, OR
posted 2 months ago
As a Performance Improvement Specialist within the Oregon Employment Department's Office of Strategy, Innovation, and Performance, you will be at the forefront of driving positive change and enhancing services and outcomes. This role is designed for results-oriented professionals who are passionate about continuous improvement and possess strong interpersonal skills. You will engage with various teams to streamline processes, empower staff, and improve customer experiences. Your analytical mindset and proactive approach will be essential in transforming the organization through innovative ideas and data-driven decision-making. In this position, you will contribute to and implement programs that support data-informed decision-making and increase operational performance. You will lead partnerships with different divisions and service areas, working collaboratively to establish methods for gathering insights that facilitate ongoing process improvements. Your responsibilities will include creating and leveraging data, conducting research and analyses, leading process improvement activities, training and coaching teams, facilitating meetings, and providing project management support for assigned projects and cross-collaborative efforts. The ideal candidate will be results-oriented, focused on achieving measurable outcomes, and capable of building relationships with diverse teams. You will need to convey complex concepts clearly and guide teams through change, utilizing your experience in project implementation and Lean process improvements. Your analytical skills will be crucial in assessing performance and identifying areas for improvement, while your adaptability and commitment to learning will help you thrive in a dynamic environment. Familiarity with methodologies such as Six Sigma, Agile, or Lean is preferred, along with strong communication skills to produce clear narratives and reports. This role offers a unique opportunity to make a significant impact within the Oregon Employment Department while fostering a culture of fairness, equity, and inclusion.