About the position
The Personal Banker position at Embassy Bank for the Lehigh Valley is designed for individuals who are passionate about providing exceptional customer service in a community-focused environment. This role is not just about meeting quotas; it emphasizes building lasting relationships with customers through a unique sit-down approach to banking. As a Personal Banker, you will handle various responsibilities that include cash handling, customer service, new account openings, and consumer lending. The position requires a strong aptitude for multitasking and excellent interpersonal skills to effectively engage with customers and understand their financial needs. Embassy Bank prides itself on creating a welcoming atmosphere where employees feel valued and empowered. The bank is committed to the growth of its team members, offering opportunities for career advancement within the organization. Employees enjoy a competitive compensation package that includes comprehensive health benefits, generous paid time off, and a retirement plan option. The bank's focus is on serving the families and businesses of the Lehigh Valley, making it a rewarding place to work for those who want to make a positive impact in their community. If you are looking for a fulfilling career as a Personal Banker, where your contributions are recognized and appreciated, Embassy Bank invites you to apply. The starting pay for this position is $20 per hour, with potential increases based on experience. The bank is eager to learn more about candidates who are ready to join their team and contribute to the community-oriented mission of the bank.
Responsibilities
- Serve as the front-line representative for customers, focusing on exceptional service without meeting quotas.
- Handle cash transactions and manage cash handling responsibilities.
- Assist customers with new account openings and consumer lending inquiries.
- Build and maintain lasting relationships with customers through a personalized banking approach.
- Multitask effectively to manage various banking responsibilities in a fast-paced environment.
Requirements
- Minimum of 2 years of banking experience required.
- At least 3 years of customer service experience is necessary.
- 3 years of cash handling experience is required.
- Bilingual in English and Spanish is preferred to serve a diverse customer base.
- Ability to relocate to Lehigh Valley, PA before starting work.
Nice-to-haves
- Experience in financial services is a plus.
- Strong interpersonal and communication skills to engage with customers effectively.
Benefits
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee stock ownership plan
- Employee stock purchase plan
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Vision insurance
