Personal Banker

$16 - $28/Yr

S&T Bank - East Liberty, OH

Full-time - Entry Level

East Liberty, OH

Credit Intermediation and Related Activities

About the position

The position is responsible for profiling customers to determine their financial services needs and referring them to other Line of Business partners when appropriate. The role involves opening loan and deposit accounts and achieving individual goals related to loan and deposit production, as well as other sales goals assigned by Branch management. The branch operates Monday to Friday from 9:00 am to 5:00 pm and Saturday from 9:00 am to 12:00 pm.

Responsibilities

• Complete the Sales Platform training as assigned by Consumer Bank Training.
• Demonstrate product knowledge, sales aptitude, and service expectations successfully.
• Execute the expectations outlined in the Branch Playbook.
• Profile customers to recommend appropriate S&T loan and deposit products.
• Utilize sales tools to enhance customer experience and sales conversations.
• Complete the S&T Sales process and document notes for future interactions.
• Input loan applications using appropriate LOS software and coordinate loan document preparation.
• Open new deposit accounts and produce necessary deposit documents.
• Suggest additional bank services and make referrals to various banking departments.
• Contribute to Branch goals and sales and service standards as outlined in the branch playbook.
• Execute professional sales and service behaviors in alignment with the Bank's values.
• Follow up on loans and deposit accounts opened and correct deficiencies in a timely manner.
• Utilize the Sales & Service guide to complete proposed campaign calls on customers.
• Assist branch management in coaching staff regarding the S&T Sales process.
• Maintain good working relationships with bank employees in other departments.
• Complete NLMS requirements as part of the S.A.F.E. Act certification.
• Perform other duties as assigned to support the branch's successful operation.

Requirements

• High school diploma or equivalent required, plus specialized training or a two-year degree.
• Two to five years of general experience required, specialized experience preferred.

Benefits

• Equal Opportunity Employer
• Protected Veterans
• Individuals with Disabilities