Personal Banker

First Convenience Bank • Mesquite, TX

402d

About The Position

The Personal Banker at First Convenience Bank is responsible for providing exceptional customer service in a high-volume sales environment. This role involves handling cash transactions, processing deposits, and promoting bank services to a diverse customer base, including a significant Spanish-speaking population. The Personal Banker is accountable for achieving monthly new account production goals and must adhere to established bank policies and procedures.

Requirements

• Six months of work experience in a retail or customer service environment preferred.
• High school diploma, high school equivalency, or currently attending high school.
• Must be at least 18 years of age.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.

Nice To Haves

• Bilingual in Spanish and English is preferred.

Responsibilities

• Provide exceptional customer service involving receipt and payment of cash.
• Process deposits and pay out funds in accordance with bank procedures.
• Record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash carefully to guard against counterfeit checks and identification.
• Enter transactions into the computer and issue customer receipts.
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED