Personal Banking Rep - Bilingual in Spanish

$41,600 - $41,600/Yr

First Bank - Denver, CO

Full-time - Entry Level

Remote - Denver, CO

Credit Intermediation and Related Activities

About the position

The Personal Banking Representative plays a crucial role in assisting customers with their banking needs, including processing transactions, opening new accounts, and providing information on products and services. This position emphasizes customer service, cross-selling bank products, and maintaining account relationships, all while ensuring compliance with banking regulations.

Responsibilities

• Assist customers with a wide range of inquiries and requests
• Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer
• Open new accounts and provide product/service information
• Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing
• Process transactions accurately and adhere to all compliance requirements
• Review daily reports and perform maintenance on accounts
• Recognize and develop opportunities for cross-selling FirstBank products and services
• Sell bank products and meet company sales goals
• Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures
• Perform other duties and projects as assigned by the market or region
• Understand and comply with all provisions of the Safety in the Workplace policy

Requirements

• Entry-level job with little or no prior relevant work experience in the function
• Bilingual in Spanish and English

Nice-to-haves

• Cash handling and customer-service experience

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off