Personal Care Assistant

East Boston Neighborhood Health Center - Revere, MA

Full-time - Entry Level

Revere, MA

501-1,000 employees

Ambulatory Health Care Services

About the position

At NeighborHealth, formerly known as East Boston Neighborhood Health Center, we are dedicated to providing exceptional care to our community. As a member of our PACE Center team, you will play a crucial role in assisting participants with personal care, restorative rehabilitation, and engaging them in both group and individual activities. Your responsibilities will include greeting participants upon their arrival, helping them settle in for the day, and providing supervision and encouragement as needed. You will also assist with meal service and cleanup, ensuring a welcoming environment for all participants. In this position, you will actively contribute to the operations of the Day Center by sharing ideas for activities and suggesting improvements to daily operations. You will be involved in participant care planning and assessment, reporting observations to the Activities Coordinator, PACE Center Nurses, and Rehabilitation staff. This role requires flexibility, as you may need to float to other sites to support patient care needs across the program. Your daily tasks will include preparing participants for departure, accompanying them on transportation to ensure their safety, and assisting with activities of daily living (ADLs) as outlined in their care plans. You will also carry out simple treatments under the direction of nursing staff and assist with group and restorative activities, such as arts and crafts, exercise groups, and cognitive activities. Documentation of participant activities and communication of any changes in behavior or mood will be essential to ensure quality care. Maintaining cleanliness and order of supplies and equipment is a key aspect of this role, as is ensuring safety in food handling and serving. You will implement prescribed restorative therapy and exercise programs, demonstrate proper transfer techniques, and utilize fall prevention strategies. Your commitment to maintaining a clean and safe environment in the PACE Center and participant apartments will be vital to the well-being of our participants.

Responsibilities

• Assist PACE Center participants with personal care and restorative rehabilitation.
• Help participants settle in upon arrival and serve coffee and meals.
• Attend daily morning report and report participant concerns to appropriate staff.
• Prepare participants for departure and assist with clothing and escorting to vans.
• Accompany participants on transportation to ensure safety when necessary.
• Assist participants with ADLs as defined in care plans.
• Carry out simple treatments under the direction of nursing staff.
• Assist with group and restorative activities as directed by the Recreational Therapist.
• Document participant activities in accordance with procedure.
• Communicate observations of changes in behavior or mood to the Recreational Therapist.
• Maintain cleanliness and order of supplies and equipment.
• Assist in maintaining a clean kitchen and demonstrate proper food storage techniques.
• Implement prescribed restorative therapy and exercise programs under supervision.
• Demonstrate safe and proper transfer techniques and utilize fall prevention techniques.
• Notify therapy department of any issues with adaptive equipment.
• Attend annual competency training and assist participants with oxygen as needed.

Requirements

• Experience in a healthcare or supportive role, preferably with elderly or disabled individuals.
• Ability to assist with activities of daily living (ADLs) and personal care tasks.
• Strong communication skills to effectively interact with participants and staff.
• Basic understanding of safety and hygiene practices in a healthcare setting.
• Ability to work collaboratively as part of a team.

Nice-to-haves

• Previous experience in a PACE or similar program.
• Certification in CPR and First Aid.
• Knowledge of restorative therapy techniques.

Benefits

• Medical & Dental Coverage
• Life and Disability Insurance
• Privileges at Boston Medical Center for Providers
• 401(K) Retirement Plan
• Educational Assistance
• Flexible Spending & Transportation Accounts
• Paid Holidays, Vacations, Sick and Personal Time
• A Generous Staff Development Benefit
• Excellent Malpractice Coverage
• A Designated Medical Staff Office for Physician Support
• Free Parking