Personal Injury Case Manager/Personal Injury Legal Assistant

$50,000 - $55,000/Yr

PCMS Staffing - Hallandale Beach, FL

Full-time - Mid Level

Hallandale Beach, FL

About the position

The Personal Injury Case Manager / Personal Injury Legal Assistant role is a full-time position based in Hallandale Beach, FL, focused on managing a high volume of personal injury cases. The position requires daily interaction with clients, insurance carriers, and healthcare providers, ensuring effective communication and case management from intake to closing. The ideal candidate will be bilingual in English and Spanish, possess strong negotiation skills, and have a proactive approach to managing caseloads.

Responsibilities

• Handle a high volume caseload of 80 plus cases.
• Set up claims and gather necessary claim information.
• Interact daily with existing and potential clients.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate deductions of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.

Requirements

• At least 3 years of experience as a Personal Injury Case Manager.
• Experience handling 80 or more cases.
• Strong negotiation skills.
• Ability to be a team player and stay on top of tasks and files.
• Proactive interaction with clients, insurance companies, and medical providers.
• Ability to multi-task, prioritize, and manage workload with minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Familiarity with Time Matters or similar case management software.

Benefits

• Health insurance
• Paid time off
• 401(k) matching