Personal Injury Litigation Paralegal

Big Auto Accident Attorneys - Paradise Valley Village, AZ

Full-time

Paradise Valley Village, AZ

About the position

The Paralegal at Big Auto Accident Attorneys will play a crucial role in managing client files, facilitating insurance claims, and supporting attorneys in achieving settlements. This position requires effective communication with clients and insurance providers, as well as the ability to gather and organize information in compliance with Arizona law.

Responsibilities

• Research, gather, organize and synthesize information to make effective decisions under Arizona Law.
• Communicate with clients via phone, email and correspondence during the pre-suit process to address their questions and concerns and to provide and obtain updates.
• Communicate with insurance adjusters and healthcare providers to provide and obtain status reports to facilitate Personal Injury Protection (PIP) benefit payments.
• Gather and review medical and billing records.
• Draft and send third-party pre-suit settlement demands when appropriate to resolve claims pre-litigation.
• Conduct timely follow-up on all outstanding documents/assignments and escalate when appropriate.

Requirements

• High School Diploma/GED.
• Paralegal training or certification is a plus.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills to engage with customers and work effectively as part of a team.
• Exceptional time management skills.
• Attention to detail and accuracy in data entry and inventory management.
• Ability to handle phone calls professionally and provide excellent customer service over the phone.
• Familiarity with Arizona State Law.