Personal Insurance Account Manager

GPAC - Worcester, MA

Full-time - Mid Level

Worcester, MA

Administrative and Support Services

About the position

The Personal Lines Account Manager is responsible for managing a portfolio of personal lines insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met. This role emphasizes building strong client relationships and staying informed about industry trends to offer the best advice and coverage options.

Responsibilities

• Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients.
• Review and assess client insurance needs, recommend coverage options, and prepare quotes.
• Assist clients in claims processing, ensuring a smooth and efficient resolution.
• Stay up-to-date on industry trends and insurance products to provide informed advice.
• Build and maintain strong client relationships through regular communication.

Requirements

• Minimum of 2 years of personal lines insurance experience.
• State insurance license (Property & Casualty).
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Customer-centric mindset with a passion for helping others.
• Ability to work independently and as part of a team.

Nice-to-haves

• Bachelor's degree in Business, Finance, or a related field.
• Experience with insurance software and CRM systems.
• Willingness to pursue professional designations (e.g., CISR, CIC).

Benefits

• Competitive compensation packages
• Comprehensive health, dental, and retirement plans
• Diverse and inclusive team culture
• Professional development and advancement opportunities