VW Insurance Holdings - Houston, TX
posted 5 days ago
The Personal Lines Service Manager oversees the daily operations of the personal lines insurance service team, ensuring exceptional customer service, policy accuracy, and efficient handling of client inquiries and claims. This role involves managing a team of account managers and support staff, providing leadership, mentorship, and support to ensure the smooth functioning of the department. The manager is responsible for achieving service-level objectives, managing client relationships, and collaborating with insurance carriers to provide optimal solutions for clients.