GPAC - Columbus, KY
posted 27 days ago
Full-time - Mid Level
Columbus, KY
Administrative and Support Services
About the position
The Personal Lines Account Manager position at a prestigious insurance agency in Columbus is a hybrid role focused on providing exceptional customer service and managing client accounts. The ideal candidate will be self-motivated, organized, and possess strong communication skills, with a commitment to personal and professional growth.
Responsibilities
- Review daily reports, change requests, claim notices, auto ID Cards, order MVR's and issue certificates
- Review policies for accuracy and prepare for producer delivery or mail/email directly to the client
- Create summaries of insurance for renewals
- Mail renewal letters and update renewal information
- Ability to quote with multiple carriers
- Process EOI's
- Complete all assigned projects and tasks in a timely and efficient manner
- Interact with others effectively using oral and written communications
- Provide accurate and timely information to those supported
- Process changes timely
- Keep client agency management system data updated by entering new data and documenting actions taken on behalf of the client
Requirements
- At least 5 years of insurance agency experience
- P&C insurance license
- Agency computer management experience - Applied Systems
- Excellent customer service skills
- Strong organizational and administrative skills
- Attention to detail and commitment to exceptional service
Nice-to-haves
- High School diploma with some college-level classes
- Classes such as CIC/CPCU/ARM/CISR preferred
- Ability to operate various computer programs (Microsoft Office Suite, Agency Management Systems)
Benefits
- Medical, Dental, life and temporary disability plan
- 401k + profit sharing plans
- Flex hours
- Hybrid schedule
- Team building activities
- Competitive salary per market
- Great employee retention and voted fantastic company culture
