Personal Lines Account Manager

GPAC - Federal Way, WA

Full-time

Federal Way, WA

Administrative and Support Services

About the position

The Personal Lines Account Manager role is designed for individuals passionate about the insurance industry and dedicated to providing exceptional service to clients. This position involves managing a portfolio of personal lines insurance accounts, assessing client needs, and ensuring a smooth claims process while building strong client relationships.

Responsibilities

• Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients.
• Review and assess client insurance needs, recommend coverage options, and prepare quotes.
• Assist clients in claims processing, ensuring a smooth and efficient resolution.
• Stay up-to-date on industry trends and insurance products to provide informed advice.
• Build and maintain strong client relationships through regular communication.

Requirements

• Minimum of 2 years of personal lines insurance experience.
• State insurance license (Property & Casualty).
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Customer-centric mindset with a passion for helping others.
• Ability to work independently and as part of a team.

Nice-to-haves

• Bachelor's degree in Business, Finance, or a related field.
• Experience with insurance software and CRM systems.
• Willingness to pursue professional designations (e.g., CISR, CIC).