Personal Lines Account Manager

GPAC - Fredericksburg, VA

Full-time - Mid Level

Fredericksburg, VA

Administrative and Support Services

About the position

The Personal Lines Account Manager will manage a portfolio of personal lines insurance accounts, providing exceptional service and support to clients. This role involves assessing client insurance needs, recommending coverage options, and assisting with the claims process to ensure a smooth resolution. The position is integral to maintaining strong client relationships and staying informed about industry trends.

Responsibilities

• Manage a portfolio of personal lines insurance accounts, delivering exceptional service and ensuring client satisfaction.
• Review and assess client insurance needs, recommend coverage options, and prepare quotes.
• Assist clients in the claims process, ensuring a smooth and efficient resolution.
• Stay up-to-date on industry trends and insurance products to provide informed advice to clients.
• Build and maintain strong client relationships through regular communication and personalized service.

Requirements

• Minimum of 2 years of personal lines insurance experience.
• Hold a valid Property & Casualty Insurance license.
• Excellent communication and interpersonal skills, with strong attention to detail and organizational abilities.
• A customer-centric mindset with a passion for helping others.
• Ability to work independently and as part of a collaborative team.

Nice-to-haves

• Bachelor's degree in Business, Finance, or a related field.
• Experience with insurance software and CRM systems.
• Willingness to pursue professional designations (e.g., CISR, CIC).

Benefits

• Competitive compensation package that matches experience.
• Comprehensive benefits package including health insurance and retirement options.
• Opportunities for professional development.
• Collaborative and supportive work environment that promotes growth.