Personal Lines Assistant Account Manager

$35,000 - $45,000/Yr

Patriot Growth Insurance Services - Buffalo, NY

Full-time - Entry Level

Buffalo, NY

1,001-5,000 employees

Insurance Carriers and Related Activities

About the position

The Personal Lines Assistant Account Manager at Promark, a division of Patriot Growth Insurance Services, plays a crucial role in supporting Account Managers with daily tasks related to personal insurance policies. This position focuses on providing exceptional customer service, processing policy changes, and ensuring client satisfaction while maintaining accurate records and documentation.

Responsibilities

• Support Account Managers in managing personal insurance accounts
• Review and process policy endorsements, renewals, and cancellations accurately
• Assist clients with policy-related inquiries and issue resolution
• Collaborate with underwriters and insurance carriers as needed
• Maintain client records and documentation up to date
• Provide administrative support to the team as necessary

Requirements

• High school diploma or equivalent; additional certification in insurance is a plus
• 1-3 years prior experience in the insurance industry, specifically with personal lines
• Strong communication and customer service skills
• Detail-oriented and organized with the ability to multitask
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• Authorized to work in the U.S. without sponsorship

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Company paid Short-Term Disability
• Company paid Long-Term Disability
• Company paid Group Term Life
• Paid Parental Leave
• Paid holidays
• Personalized PTO