Personal Lines - Underwriting Assistant I

$41,600 - $41,600/Yr

The Cincinnati Insurance Companies - Fairfield, OH

Full-time - Entry Level

Remote - Fairfield, OH

About the position

At The Cincinnati Insurance Companies, we are dedicated to putting people first and applying the Golden Rule in our daily operations. We are currently seeking an Underwriting Assistant I for our Personal Lines department in Fairfield, OH. This role is essential in supporting our underwriting team by ensuring that all necessary information is gathered and processed accurately and efficiently. As an Underwriting Assistant, you will be responsible for communicating with Personal Lines Operations and agencies regarding new business quotes, ensuring that all required information is obtained and that coverage terms are appropriate based on the submitted risk. You will review quotes for accuracy before they are submitted to the agency in a timely manner, collaborating closely with both Personal Lines Operations and agencies on endorsement and processing requests to maintain high service standards. In this position, you will evaluate high net worth home inspection reports to confirm the accurate application of credits and surcharges, identify underwriting hazards, and support our efforts for insurance to value. You will communicate requirements or recommendations to underwriters or agencies as needed. Additionally, you will collaborate with underwriting and/or Personal Lines marketing representatives on high net worth new business submissions after analyzing and evaluating risk exposure. This includes reviewing state-specific workflows and utilizing available resources such as applications, MVRs, loss history, inspections, and other models to support your analysis and help pre-qualify accounts for consideration by underwriters. You will also support the review of high net worth renewal accounts by evaluating key measures such as pricing, coverage terms, and claims activity, communicating your findings and providing recommendations to underwriting. Your role will involve supporting underwriting workflow by following up on certain underwriting tasks and handling other administrative responsibilities, including but not limited to risk reports, change of address notifications, pending transactions, and other processing functions in the Diamond system. Monitoring the territory's book profile, new business quote activity, and retention figures will be part of your responsibilities, as well as alerting underwriting to issues or opportunities requiring further review. You will assist underwriters with backup support for emails and phone calls, research and gather needed information regarding coverage questions, state issues, and workflows, and refer to the underwriter or team leader when necessary. Special projects and other assignments may also be directed to you as needed.

Responsibilities

• Communicate with Personal Lines Operations and agency on new business quotes to ensure required information is obtained and coverage terms are appropriate based on risk submitted.
• Review quotes for accuracy before submitting to agency in a timely manner.
• Collaborate with Personal Lines Operations and agency on endorsement and processing requests to maintain high service standards.
• Evaluate high net worth home inspection reports to confirm accurate application of credits and surcharges, identify underwriting hazards, and support efforts for insurance to value.
• Communicate requirements or recommendations to underwriter or agency as needed.
• Collaborate with underwriting and/or PL marketing representatives on high net worth new business submissions after analyzing and evaluating risk exposure.
• Support the review of high net worth renewal accounts by evaluating key measures, such as pricing, coverage terms, and claims activity; communicate findings and provide recommendations to underwriting.
• Support underwriting workflow by following up on certain underwriting tasks and handling other administrative responsibilities, including risk reports, change of address notifications, pending transactions, and other processing functions in the Diamond system.
• Monitor territory's book profile, new business quote activity, and retention figures and alert underwriting to issues or opportunities requiring further review.
• Assist underwriters with backup support of emails and phone calls.
• Research and gather needed information in regards to coverage questions, state issues, workflows and refer to underwriter/team leader when necessary.
• Handle special projects and other assignments as directed.

Requirements

• Excellent interpersonal communication skills, with an emphasis in customer service, including phone contact with agents.
• Ability to prioritize work.
• Proficient use of Microsoft® Word, Excel, and Outlook.
• Ability to apply common sense in carrying out instructions furnished in written, verbal, or diagram form.
• Strong attention to detail.
• Willingness to work and learn with a sense of urgency as part of a team in a fast-paced environment.
• Creative thinking and problem-solving skills.
• Ability to think independently, quickly, and effectively.
• Ability to be open and flexible to change.
• Comfortable with high volume workloads and production standards.
• Willingness to learn Diamond processing and issuing system.
• Ability to navigate web-based applications.
• Willing to complete web-based research as needed.

Nice-to-haves

• College degree preferred, but not required.
• AINS certification is preferred, but completion within three years of start date if selected for the position is also acceptable.

Benefits

• Work from home options available for hybrid work.
• Career opportunities for growth and development.
• Tools and training provided for success in the insurance industry.