Hub International - East Longmeadow, MA
posted 2 months ago
The Personal Lines Underwriting Assistant position at Monarch E&S is designed for a dedicated individual with a strong background in commercial lines insurance. The ideal candidate will have at least 3 years of experience in quoting and servicing commercial lines with multiple carriers. This role requires a positive attitude, a team-oriented mindset, and the ability to work independently while maintaining organization and a focus on client satisfaction. The successful candidate will be passionate about making a positive impact on clients' lives and will possess excellent customer service skills, serving as a technical resource for a large and growing commercial lines book. In this role, you will be responsible for managing all company correspondence in a timely manner, assisting with audits, binders, invoicing, and endorsements. You will respond promptly to requests from the brokerage team, underwriters, retailers, or managers regarding account servicing issues. Building and maintaining professional relationships with clients and underwriters is essential to enhance new and ongoing business relationships. You will follow departmental procedures with accuracy and efficiency while ensuring compliance with industry standards. As a liaison between broker clients and underwriters, you will manage all account documentation, initiate cancellation and non-renewal notices according to statutory and contractual requirements, and maintain a suspense system for tracking policies, endorsements, inspection reports, and claims. Staying current with industry knowledge through virtual workshops, seminars, and continuing education is also a key aspect of this position. Additional responsibilities include ordering inspections and renewals through the company portal, along with other duties as assigned.