Personal Purchase Assistant

$25,000 - $30,000/Yr

Unclassified - Kendallville, IN

Full-time - Entry Level

Kendallville, IN

About the position

The Personal Purchase Assistant at Auto Park Ford Sturgis is a full-time individual contributor role situated in Kendallville, Indiana. This position is integral to the auto industry, focusing on providing exceptional customer service and support throughout the vehicle purchasing process. The role offers a competitive compensation package ranging from $25,000 to $30,000 per year, with biweekly payments. The Personal Purchase Assistant will be responsible for assisting customers in selecting and purchasing vehicles, ensuring that they have a positive and memorable shopping experience. This includes providing product knowledge, conducting test drives, and addressing any questions or concerns that customers may have. In addition to direct customer interaction, the Personal Purchase Assistant will be expected to build and maintain relationships with customers, actively promoting and selling vehicles to meet or exceed sales goals and targets. The role requires conducting follow-up communications with potential and existing customers to ensure exceptional service and satisfaction. Collaboration with the sales team is essential to meet departmental goals and maintain a high level of customer satisfaction. The Personal Purchase Assistant must stay informed about current industry trends, vehicle offerings, and dealership promotions to provide relevant information to customers. Completing all necessary paperwork for vehicle sales, including finance and insurance documentation, is also a critical aspect of the role. Maintaining the dealership's appearance and cleanliness is important to present a professional and welcoming environment for customers.

Responsibilities

• Assist customers with their vehicle purchase by providing product knowledge, conducting test drives, and answering any questions or concerns.
• Build and maintain relationships with customers to ensure a positive and memorable shopping experience.
• Meet or exceed sales goals and targets by actively promoting and selling vehicles to potential customers.
• Conduct follow-up calls and emails with potential and existing customers to provide exceptional customer service.
• Collaborate with the sales team to ensure customer satisfaction and meet departmental goals.
• Stay up-to-date with current industry trends, vehicles, and promotions to provide relevant information to customers.
• Complete all necessary paperwork for vehicle sales, including finance and insurance documentation.
• Maintain the appearance and cleanliness of the dealership and vehicles to present a professional and welcoming environment.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience in sales or customer service, preferably in the auto industry.
• Strong interpersonal and communication skills.
• Ability to build and maintain relationships with customers.
• Proficient in Microsoft Office and CRM systems.
• Must have a valid driver's license and clean driving record.
• Ability to work flexible hours, including weekends and evenings.
• Must have a positive and professional attitude.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance