Personal Shopper

Brookshire Grocery Company - Lafayette, LA

Full-time - Entry Level

Lafayette, LA

101-250 employees

Food and Beverage Retailers

About the position

The Personal Shopper at Brookshire Grocery Company is responsible for preparing online customer orders by selecting quality products with speed and accuracy. This role emphasizes excellent customer service and requires knowledge of product selection and standards to ensure customer satisfaction.

Responsibilities

• Prepares online customer orders by accurately selecting products from shelves.
• Identifies out-of-stock items and recommends substitutions of similar value.
• Ensures accurate checkout totals by properly weighing, keying, and scanning items.
• Maintains current knowledge of product standards and food safety.
• Organizes, bags, and loads orders into customer vehicles.
• Assists customers with online orders and responds to inquiries and complaints.
• Remains familiar with product codes and promotional items.
• Maintains a clean and sanitary working environment.

Requirements

• Basic knowledge of cash register operations.
• Basic mathematical and counting skills.
• Basic knowledge of food quality and safety standards.
• Ability to communicate effectively with customers and partners.
• Ability to multi-task in a fast-paced environment.
• Must be at least 16 years of age; 21 years in Louisiana for driving.

Nice-to-haves

• Experience in a grocery store environment.
• TABC/LACT certification where applicable.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount