Brookshire Grocery Company - Sulphur Springs, TX
posted about 2 months ago
As a Personal Shopper at Brookshire Grocery Company, you will play a crucial role in preparing online customer orders by selecting quality products with speed and accuracy. Your primary responsibility will be to ensure that customers receive their orders in a timely manner while maintaining a high standard of customer service. You will be expected to stay current on product selection and standards, which is essential for providing an excellent shopping experience. In this position, you will prepare orders received online by accurately selecting products from shelves and organizing them for order pick-up. You will also identify out-of-stock items, recommend suitable substitutions, and promote any advertised specials. Ensuring accurate checkout totals for customers is vital, which involves properly weighing, keying, and scanning items. You will need to remain knowledgeable about food safety standards to guarantee the quality and freshness of the orders. Additionally, you will be responsible for placing orders in storage at the appropriate food temperature and retrieving them promptly before the customer's arrival. Your role will also involve organizing, bagging, and loading orders into customer vehicles. Maintaining a friendly and customer-service-oriented attitude is essential, as you will assist customers with their online orders, answer questions, respond to complaints, and provide substitution options. You will need to be familiar with product codes and remain updated on promotional items. Furthermore, you will be expected to adhere to tender policies and procedures related to various payment methods. Safety is a priority, so you will take precautions when handling objects to avoid damage and maintain a clean and sanitary working environment. You will also have the opportunity to use suggestive selling initiatives to promote product sales.