Personal Stylist Assistant Part Time - San Antonio

Neiman Marcus

Part-time - Entry Level

10,001+ employees

General Merchandise Retailers

About the position

The Personal Stylist Assistant at Neiman Marcus is a part-time role focused on enhancing the client experience during peak shopping seasons. This position involves welcoming clients, assisting with their needs, and ensuring exceptional customer service in a luxury retail environment. The role requires flexibility in working hours and the ability to adapt to various store areas based on business needs.

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handle escalated issues by connecting customers with a member of the management team
• Demonstrate follow-up on customer requests, questions, and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Requirements

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
• Familiar with and able to use retail and mobile technologies
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends, and holidays

Benefits

• Financial Solutions, including Credit Union membership
• NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
• NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings