Pest Control Customer Service Representative (1yr CSR experience required)
$22,880 - $24,960/Yr
Orkin - Lubbock, TX
posted 25 days ago
Full-time - Entry Level
Onsite - Lubbock, TX
1-10 employees
Administrative and Support Services
About the position
The Pest Control Customer Service Representative at Orkin of Lubbock is responsible for providing exceptional customer service in a fast-paced environment. This role involves assisting customers with their needs, routing technicians, processing payments, and completing daily reports. The ideal candidate will have a positive attitude and a strong desire to help customers effectively.
Responsibilities
- Assist customers with inquiries and service requests.
- Route technicians to customer locations as needed.
- Process payments and handle billing inquiries.
- Complete daily reports and documentation related to customer interactions.
- Provide exceptional customer service and support in a fast-paced environment.
Requirements
- 1 year of customer service experience required.
- Exceptional phone and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment.
- Positive attitude and willingness to go above and beyond for customers.
Nice-to-haves
- Sales experience in B2B or B2C environments.
- Experience in call center or remote sales roles.
- Background in account management or business development.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
