Pet Resort Front Desk Receptionist

About the position

Join Our Team at Morris Animal Inn! Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent! We’re currently hiring permanent part-time or full-time Front Desk Receptionists to join our outstanding Guest Services team at our Morristown, Montville, and Warren locations. Starting pay is $16.00 per hour, with additional consideration based on relevant experience.

Responsibilities

• Welcoming clients and their pets as they arrive at the facility.
• Answering phone calls, emails, and other inquiries in a timely and professional manner.
• Booking appointments, handling scheduling and maintaining accurate records.
• Preparing invoices and collecting payments.
• Handling the check-in/check-out of pets, ensuring all necessary paperwork and forms are completed.
• Maintaining cleanliness and organization of the front desk & lobby area.
• Communicating with other staff members to ensure the smooth operation of the facility.

Requirements

• Work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism.
• Basic computer skills and comfortability in learning new database software.
• High attention to detail and the ability to thrive in a fast-paced, team environment.
• An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
• A love of dogs, cats and people!

Benefits

• Structured paths for professional development and advancement.
• Generous discounts on our services, including employee pet daycare!
• Participate in our unique and innovative Employee Rewards & Recognition program.
• Comprehensive Benefits Package that includes medical, dental, vision insurance and paid vacation time for full-time employees.
• Weekly pay & Bi-weekly schedules with advance notice to fit your life.