PetSmart - Mount Prospect, IL
posted 3 days ago
Full-time
Mount Prospect, IL
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
As a Pets Hotel Manager, you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! You'll help lead the team in customer engagement, safety, and team leadership, ensuring a safe, fun, and reliable home away from home for all the pets who stay in our hotels.
Responsibilities
- Lead customer engagement with pets and pet parents, ensuring a great experience.
- Foster a happy, healthy, and clean environment for pets and associates.
- Conduct regular policy audits to maintain safety standards.
- Hire, train, and encourage a team of dedicated Pets Hotel associates.
Benefits
- Quarterly incentive based on eligible earnings and store performance.
- Opportunities for career development and transfer to retail stores.
