Integrated Pharmacy Solutions - Melrose, MA

posted about 2 months ago

Full-time - Entry Level
Melrose, MA
Professional, Scientific, and Technical Services

About the position

The Pharmacy Audit Operations Coordinator at Integrated Pharmacy Solutions is a vital role that focuses on supporting the administrative functions of the pharmacy audit process. This position is responsible for managing pharmacy correspondence and ensuring that all communications are handled efficiently and effectively. The coordinator will be the first point of contact for pharmacies and clients, addressing inquiries related to the audit process and providing necessary information to facilitate smooth operations. In this role, the coordinator will manage incoming faxes, calls, and emails, triaging them appropriately to ensure timely responses. They will oversee the flow of audit documentation, ensuring that all necessary materials are sent to and received from pharmacies. Additionally, the coordinator will compile data and send audits to pharmacies, requiring a keen attention to detail and strong organizational skills. The position also involves data entry into software systems, tracking audit due dates, and maintaining an audit calendar to ensure compliance with deadlines. Maintaining HIPAA confidentiality is a critical aspect of this role, as the coordinator will handle sensitive information. The ideal candidate will possess strong customer service skills, excellent communication abilities, and proficiency in Microsoft Office Suite, particularly Word and Excel. The ability to multitask and manage time effectively is essential, as the coordinator will be juggling various responsibilities while ensuring high-quality service to clients and pharmacies.

Responsibilities

  • Manage incoming faxes, calls, and emails from pharmacies and clients
  • Triage calls from pharmacies and clients regarding the audit process
  • Manage the flow of audit documentation to and from pharmacies
  • Compile data and send audits to pharmacies
  • Perform software data entry
  • Keep track of audit due dates
  • Maintain HIPAA confidentiality
  • Maintain the audit calendar

Requirements

  • Strong customer service skills
  • Excellent communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, etc.)
  • Strong attention to detail
  • Ability to multitask
  • Strong typing skills
  • Strong time management and organizational skills
  • Strong written, verbal, and interpersonal skills
  • Ability to work independently and with a team
  • Ability to problem solve on the spot

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service