Kroger - Grand Prairie, TX
posted 4 months ago
As a Pharmacy/Certified Technician, you will play a crucial role in providing exceptional customer service and supporting the health and wellness initiatives of our community. Your primary responsibility will be to assist the pharmacist in delivering high-quality care to our customers while ensuring compliance with state and federal regulations. You will be expected to create a safe, clean, and inclusive environment for both customers and employees, treating everyone with fairness and respect. Your role will involve direct patient intervention, where you will provide health and wellness services that are relevant to the needs of the patients, all while adhering to the guidelines set forth by the Health Insurance Portability and Accountability Act (HIPAA). In this position, you will be responsible for accurately completing all steps of reception, data entry, adjudication, and product dispensing. You will also support the training and coaching of clerks and/or technicians, ensuring that all team members are equipped to provide stellar customer experiences. Compounding medications according to state regulations and performing post-fill audits to verify prescription information will also be part of your duties. You will utilize various platforms and resources to support non-dispensing services and complete CLIA-waived screenings as permitted by law. Your commitment to compliance with sanitation and safety regulations is essential, as you will be responsible for identifying unsafe conditions and notifying store management. Additionally, you will be expected to report any illegal activities, including robbery, theft, or fraud, to maintain a secure environment for all. This position requires a high level of professionalism and the ability to handle confidential information with discretion. You will be a vital member of our team, contributing to our mission of helping people live healthier lives.