Kroger - Nashville, TN
posted 3 months ago
As a Pharmacy Certified Technician at Kroger, you will play a vital role in providing exceptional customer service and health and wellness services to our patients. Your primary responsibility will be to ensure that our customers receive the right products, services, and care at the right time, all while maintaining fair and accurate pricing. You will be expected to treat our customers and employees with fairness and ethics, contributing to a safe, clean, and inclusive environment. Your work will directly impact the health and well-being of our community, as you will provide direct patient intervention and support health and wellness initiatives as allowable by state and federal laws. In this position, you will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will assist pharmacists in their responsibilities, except for those that require professional judgment. Your role will also involve maintaining confidentiality, adhering to HIPAA regulations, and ensuring compliance with all relevant state and federal laws. You will be responsible for accurately completing all steps of reception, data entry, adjudication, and product dispensing, while providing a stellar customer experience. Additionally, you will support the continued coaching and training of clerks and/or technicians, compound medications according to regulations, and perform post-fill audits to verify prescription information. You will also be involved in supporting non-dispensing services through various platforms and applications, and completing CLIA-waived screenings as required. This position offers a unique opportunity to grow within a company that values its employees and encourages a culture of learning and development.