Kroger - Baytown, TX
posted 3 months ago
As a Pharmacy Certified Technician, you will play a crucial role in providing exceptional customer service and supporting the health and wellness initiatives of our community. Your primary responsibility will be to assist the pharmacist in various tasks while ensuring compliance with state and federal regulations. You will be expected to create a safe, clean, and inclusive environment for both customers and employees, treating everyone with fairness and respect. Your role will involve direct patient intervention, where you will provide health and wellness services tailored to the needs of the patients, all while adhering to the guidelines set forth by the Health Insurance Portability and Accountability Act (HIPAA). In this position, you will be responsible for accurately completing all steps of reception, data entry, adjudication, and product dispensing. You will also support the training and coaching of clerks and other technicians, ensuring that they are equipped to provide stellar customer experiences. Compounding medications according to state regulations and performing post-fill audits to verify prescription information will also be part of your duties. Additionally, you will assist in non-dispensing services and complete CLIA-waived screenings as permitted by law. Your commitment to maintaining sanitation and safety regulations will be essential in identifying and reporting any unsafe conditions to store management. This role requires a proactive approach to customer service, as you will be the face of our pharmacy, helping customers navigate their health and wellness needs. You will be expected to uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in every interaction. If you are passionate about making a difference in people's lives and are eager to learn and grow within the pharmacy field, this position offers a rewarding opportunity to contribute to the health of your community.