Pharmacy Clerk (Bilingual in Spanish)

$35,360 - $37,440/Yr

Avita Pharmacy - Brea, CA

Full-time - Entry Level

Brea, CA

About the position

The Pharmacy Clerk (Bilingual in Spanish) plays a crucial role in providing customer service and administrative support within a pharmacy setting. This full-time position is based in Brea, CA, and involves interacting with patients, managing medication supplies, and ensuring compliance with pharmacy standards. The role emphasizes a positive work-life balance with no evening or weekend shifts, making it an ideal entry-level opportunity in the pharmacy field.

Responsibilities

• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
• Receive and stock medications appropriately
• Order and maintain other/miscellaneous pharmacy supplies
• Type prescription labels and enter prescription information into record system
• Verify/re-verify insurance benefits
• File and maintain invoices and other pharmacy records
• Coordinate prescription deliveries
• Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
• Proactively identify problems, escalate if/when appropriate, and provide effective solutions
• Perform other related duties as assigned
• Perform in accordance with company policies and standards
• Embrace and perform in the spirit of the company's core values and goals

Requirements

• High school diploma or GED
• Previous work experience in customer service, call center, and/or healthcare is a plus
• Proficient in English with strong verbal and written communication skills
• Bilingual in Spanish required
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Strong customer service, interpersonal, and data entry skills
• Must be able to multitask and stay calm and focused in a busy work environment
• Able to maintain a high attention to detail and a high level of confidentiality
• Responsible and reliable with a track record of good attendance
• Must have a reliable mode of transportation to get to our Brea pharmacy on a regular daily basis
• Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid Time Off (PTO)
• Two Weeks Paid Parental Leave
• Bereavement Leave
• Sick Leave
• Time to Vote
• Jury Duty
• Award Recognition Program
• Professional Learning & Development opportunities
• Health/Dependent Flexible Spending
• Voluntary benefits including Long and Short-term Disability, Pet Insurance, Legal, Accident, Hospital Indemnity, Critical Illness, Whole and Supplementary Life Insurance, Identity Theft Protection