About the position
The Pharmacy Clerk position at Kaiser Permanente involves working under the supervision of a licensed pharmacist to provide essential support in a pharmacy setting. The role primarily includes in-person and telephone reception duties, where the clerk will receive and direct new and refill prescriptions for further processing. The clerk is responsible for producing computerized or typed prescription labels, packaging and selling filled prescriptions, and assisting pharmacy personnel with various clerical functions. This position is crucial in ensuring that the pharmacy operates smoothly and efficiently, contributing to the overall patient care experience. In addition to the core responsibilities, the Pharmacy Clerk may perform other related duties as assigned, which can vary based on the needs of the pharmacy. The role requires effective customer service skills, as the clerk will interact with patients and healthcare professionals regularly. The ability to communicate clearly, both verbally and in writing, is essential for accurately transcribing pharmaceutical information from prescription forms and assisting customers with their inquiries. The position is classified as entry-level, and while it does not have supervisory responsibilities, it plays a vital role in the pharmacy team. The Pharmacy Clerk must be willing to work in a Labor Management Partnership environment, adhering to the guidelines and specifications outlined in the collective bargaining agreement. This role is ideal for individuals looking to start their career in the pharmacy field, providing a foundation for future growth and development within the healthcare industry.
Responsibilities
- Provides in-person and telephone reception.
- Receives and directs new and refill prescriptions for further processing.
- Produces computerized or typed prescription labels.
- Packages and sells filled prescriptions and pharmaceutical merchandise.
- Assists pharmacy personnel with clerical functions.
- Performs other related duties as assigned.
Requirements
- High School Diploma or GED required.
- Effective customer service and telephone reception skills.
- Effective written and verbal communication skills.
- Ability to read, understand and transcribe pharmaceutical information from the prescription form.
- Good clerical ability and mathematical skills (add, subtract, multiply, divide).
- Ability to stand for long periods of time and to read fine print.
- Ability to lift/transport 1-50 lbs., light to moderate carrying, pulling, pushing, walking and frequent bending, stooping and reaching.
- Ability to learn to accurately operate cash register, pharmacy computer systems and other equipment.
- Must be willing to work in a Labor Management Partnership environment.
