Pharmacy Corporate Trainer

BrightSpring Health Services - Louisville, KY

Full-time

Louisville, KY

Social Assistance

About the position

The Pharmacy Corporate Trainer is responsible for implementing training programs for pharmacies using Framework LTC software. This role involves traveling to various locations to deliver training to pharmacy employees and developing training materials when not on the road. The trainer will work closely with a remote team to ensure effective training delivery and support PharMerica's operational goals.

Responsibilities

• Assesses training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives
• Designs, plans, organizes, or facilitates pharmacy software new hire and refresher training programs for employees
• Supports the development of self-directed, self-paced, on-demand modules for employees' current role and company career exploration
• Presents information using various instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
• Travels onsite to support training development and delivery as needed - up to 50% of time
• Performs other duties as assigned

Requirements

• Related Bachelor's degree from an accredited university or college, or equivalent work experience in Instructional design/Workforce education
• 3-5 years combined experience performing Pharmacy Order Entry or leading/training Pharmacy staff on dispensing systems
• Excellent verbal and written communication skills
• Demonstrated presentation and customer service skills
• Efficient in MS Office and ability to work in other database tracking systems
• Experience supporting new employees in a fast-paced environment
• Demonstrated ability to learn new technology remotely
• Ability to work within branding guidelines and follow templates/job aides to provide continuity to internal customers
• Highly motivated and self-directed with a proven record of working remotely/independently and prioritizing tasks effectively

Nice-to-haves

• Pharmacy Order Entry Technician experience
• Long-term Care Pharmacy experience
• Remote training delivery experience
• Training content development/Instructional design experience
• Frequent work travel history exceeding one business week per month