Elevance Health - Houston, TX
posted 15 days ago
The Pharmacy Customer Associate I - Bilingual is a remote position responsible for providing customer support related to pharmacy retail and mail order prescriptions. This role involves responding to customer inquiries via telephone and written correspondence, ensuring positive customer relations, and coordinating with various internal and external stakeholders to resolve customer requests in a timely manner. The associate will also assist customers in understanding their options and using available technology and resources effectively.