Walgreens Boots Alliance - Sparta, WI

posted 20 days ago

Full-time
Sparta, WI
Health and Personal Care Retailers

About the position

The position involves providing exceptional customer service in a pharmacy setting, assisting pharmacists under supervision, and managing sales transactions efficiently. The role emphasizes engaging with customers, resolving issues, and ensuring compliance with pharmacy regulations while maintaining a clean and organized store environment.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides efficient checkout service.
  • Assists the pharmacist in the practice of pharmacy under direct supervision.
  • Uses pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Recommends items for sale and trade-up or companion items to customers.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Checks in and prices merchandise as required by management.
  • Fills prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Reports prescription errors to the pharmacist and adheres to company policies.
  • Handles telephone calls that do not require pharmacist attention.
  • Processes manual claims for third-party prescription services efficiently.
  • Assists with inventory management activities in the pharmacy department.
  • Constructs and maintains promotional displays and resets as directed.
  • Provides customer service in the photo area and assumes web pick-up responsibilities.
  • Ensures the store is clean, neat, and orderly, complying with company policies.

Requirements

  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Willingness to work a flexible schedule, including evenings and weekends.
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