Pharmacy Customer Service Rep - REMOTE

$37,440 - $41,600/Yr

CornerStone Staffing - The Colony, TX

Full-time - Entry Level

Remote - The Colony, TX

Administrative and Support Services

About the position

The Pharmacy Customer Service Rep is responsible for providing exceptional customer service to patients and healthcare providers within the pharmaceutical industry. This role involves managing inquiries, processing medical and prescription claims, and assisting patients with insurance verification and payment options, all while working remotely from home.

Responsibilities

• Managing customer and patient inquiries and processing medical and prescription claims.
• Ensuring patient inquiries are answered regarding prescriptions and pharmacy services.
• Handling medical and pharmaceutical billing inquiries.
• Assisting patients with medical insurance verification and payment options.

Requirements

• One year of healthcare or medical call center experience is required.
• Experience with benefit verification and prior authorization is necessary.
• Familiarity with medical benefits, medical insurance, and prescriptions is preferred.
• Verifiable high school diploma or equivalent is required.

Nice-to-haves

• Experience in a healthcare setting is preferred.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay
• Great schedule!