Optum - San Antonio, TX

posted 3 months ago

Full-time - Mid Level
San Antonio, TX
Insurance Carriers and Related Activities

About the position

Opportunities with Genoa Healthcare mean being part of a collaborative effort to serve behavioral health and addiction treatment communities. At Genoa, we do more than just provide medicine; we change lives for the better. Our focus is on individuals with serious mental or chronic illnesses and those who care for them. We become their voice and partner, working as part of a coordinated care team. We partner with community-based providers to ensure that people with complex health conditions receive the right medications and can follow their treatment plans effectively. Our personalized services, including in-clinic pharmacies and medication management, are leading the way to a new level of care. As a Pharmacy Manager, you will play a key role in impacting our consumers and clinic partners by advising them on our pharmaceutical care services and benefits. You will be responsible for the financial, clinical, and quality aspects of pharmacy services, overseeing daily operations, dispensing prescription medications, and spending one-on-one time with consumers. Coaching, developing, and managing pharmacy staff is also a critical responsibility of this role. You will act as a talent steward, proactively seeking top talent for pharmacy roles. In this position, you will create a great consumer and clinic partner experience, continually building strong relationships to proactively meet their needs. You will serve as an expert to the clinical staff, ensuring they meet their clinical outcomes, and counsel patients on medication usage, adverse effects, and personal questions. You will ensure compliance with state and federal laws, perform wellness services, and drive financial profitability while identifying growth opportunities for the pharmacy. Your leadership will foster an engaging team environment that promotes compassion and models our core values. You will also be responsible for workforce planning and business planning to achieve operational excellence at the site.

Responsibilities

  • Creates a great consumer and clinic partner experience and continually builds strong relationships with both groups to proactively meet their needs
  • Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
  • Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
  • Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
  • Performs wellness services such as immunizations, flu shots and other preventive services
  • Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy
  • Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
  • Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
  • Proactively promotes opportunities and recruiting top talent at our pharmacies
  • Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
  • Conducts workforce planning and business planning to have operational excellence at the site
  • Builds strong relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
  • Drives marketing plans and materials to promote all pharmacy offerings

Requirements

  • Bachelor's degree in Pharmacy or PharmD
  • Current pharmacist's license in the state of Texas
  • Certified immunizer or willing to become an immunizer within 3 months of hire

Nice-to-haves

  • 3+ years of pharmacy leadership experience
  • Leadership experience
  • Pharmacy experience
  • Bilingual - Spanish and English

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Recognition for performance
  • Engaging work environment
  • Clear direction for success
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