UnitedHealth Group - Bristol, TN

posted 3 months ago

Full-time - Mid Level
Bristol, TN
Insurance Carriers and Related Activities

About the position

A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. In this role, you will create a great consumer and clinic partner experience, continually building strong relationships with both groups to proactively meet their needs. You will serve as an expert to the clinical staff, ensuring that the pharmacy and team members follow policies and standards in accordance with state and federal laws. You will also be responsible for financial profitability, identifying opportunities to drive growth in the pharmacy, and creating an engaging team environment that promotes compassion and models our core values and culture amongst the team.

Responsibilities

  • Creates a great consumer and clinic partner experience and continually builds strong relationships with both groups to proactively meet their needs
  • Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
  • Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
  • Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
  • Performs wellness services such as immunizations, flu shots and other preventive services
  • Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy
  • Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
  • Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
  • Proactively promotes opportunities and recruiting top talent at our pharmacies
  • Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
  • Conducts workforce planning and business planning to have operational excellence at the site
  • Builds strong relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
  • Drives marketing plans and materials to promote all pharmacy offerings

Requirements

  • Bachelor's degree in Pharmacy or PharmD
  • Current pharmacist's license in the state of Virginia
  • Current pharmacist's license in the state of Tennessee
  • Certified immunizer or willing to become an immunizer within 3 months of hire
  • Willing to complete LAI Training

Nice-to-haves

  • 3+ years of pharmacy leadership experience

Benefits

  • Rewarded and recognized for performance
  • Clear direction on what it takes to succeed in the role
  • Development opportunities for other roles of interest
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