Pharmacy Manager - Community

Optum

Full-time - Mid Level

Insurance Carriers and Related Activities

About the position

The Pharmacy Manager at Genoa Healthcare plays a crucial role in enhancing the lives of individuals with behavioral health and addiction treatment needs. This position is responsible for overseeing pharmacy operations, ensuring financial and clinical excellence, and fostering strong relationships with consumers and clinic partners. The manager will lead a team of pharmacy staff, providing coaching and development while ensuring compliance with state and federal regulations. The role emphasizes creating a positive consumer experience and driving growth through effective management and community engagement.

Responsibilities

• Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
• Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
• Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
• Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
• Performs wellness services such as immunizations, flu shots and other preventive services
• Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy
• Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
• Creates an engaging team environment which promotes compassion and models core values and culture amongst the team
• Proactively promotes opportunities and recruiting top talent at our pharmacies
• Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
• Conducts workforce planning and business planning to have operational excellence at the site
• Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
• Drives marketing plans and materials to promote all pharmacy offerings

Requirements

• Bachelor's degree in Pharmacy or PharmD
• Current pharmacist's license in the state of Kentucky
• Certified immunizer or willing to become an immunizer within 3 months of hire
• Willing to administer LAI

Nice-to-haves

• 3+ years of pharmacy leadership experience

Benefits

• Reward and recognition for performance
• Clear direction for success in the role
• Development opportunities for other roles