UnitedHealth Group - Oceanside, CA
posted 3 months ago
Opportunities with Genoa Healthcare mean you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. In this role, you will create a great consumer and clinic partner experience and continually build strong relationships with both groups to proactively meet their needs. You will serve as an expert to the clinical staff and proactively meet with their team on meeting their clinical outcomes. Additionally, you will counsel and educate patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers. Ensuring the pharmacy and team members follow policies and standards in accordance with state and federal laws is also a critical part of your responsibilities. You will perform wellness services such as immunizations, flu shots and other preventive services, and be responsible for financial profitability while identifying opportunities to drive growth in the pharmacy. Motivating, developing and coaching all pharmacy staff to ensure they are meeting their potential and delivering exceptional service is essential. You will create an engaging team environment which promotes compassion and models our core values and culture amongst the team. Proactively promoting opportunities and recruiting top talent at our pharmacies will also be part of your duties. You will review key performance indicators with pharmacy staff and identify trends and opportunities for improvement, conduct workforce planning and business planning to ensure operational excellence at the site, and build strong relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promoting the pharmacy business. Finally, you will drive marketing plans and materials to promote all pharmacy offerings.