Pharmacy Manager

$128,310 - $188,370/Yr

Walgreens Boots Alliance - Ocala, FL

Full-time - Manager

Ocala, FL

Health and Personal Care Retailers

About the position

The Pharmacy Manager at Walgreens is responsible for providing empathetic pharmacy consulting services, ensuring the effective use of medications, and enhancing patient experiences. This role involves managing pharmacy operations, staff performance, and financials while delivering clinical healthcare services such as immunizations and diagnostic testing. The Pharmacy Manager also oversees the training and development of pharmacy staff, ensuring compliance with regulations and company policies.

Responsibilities

• Engages patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with all team members.
• Connects with patients by anticipating needs and proactively offering services.
• Participates and assists in community events as requested.
• Counsels patients on medication usage, side effects, and interactions.
• Performs pharmacist tasks including compounding and drug therapy reviews.
• Ensures the pharmacy operates in accordance with regulations and company policies.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains information technology knowledge of pharmacy systems.
• Ensures insurance claims are processed accurately.
• Follows up with medical providers regarding prescribed medications.
• Performs clinical and wellness services such as immunizations and diagnostic testing.
• Manages the maintenance and improvement of the pharmacy department.
• Prepares and submits all required records and reports.
• Collaborates with Store Manager on pharmacy staff hiring and performance management.
• Maintains team member morale and addresses employee relations concerns.
• Maintains required licensing and enhances knowledge related to pharmacy and healthcare.
• Supports the Store Manager by communicating relevant corporate health and wellness services.
• Analyzes performance data including pharmacy financials and customer service.
• Develops and maintains relationships with the local medical community.

Requirements

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling and pharmacy operations.
• Experience performing prescription dispensing activities with knowledge of controlled substance laws.
• An average rating of at least 3.0 on leadership behaviors on the last performance review (internal candidates only).

Nice-to-haves

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.
• At least 6 months pharmacy experience with Walgreen Co.
• An average rating of 3.7 or above on leadership behaviors on the last performance review (internal candidates only).

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid time off
• Employee discounts
• Tuition reimbursement
• Professional development opportunities