Pharmacy Operations Manager

$46,800 - $64,480/Yr

Walgreens Boots Alliance - Highland Heights, KY

posted 8 days ago

Full-time - Entry Level
Highland Heights, KY
Health and Personal Care Retailers

About the position

The Pharmacy Operations Manager at Walgreens is responsible for overseeing day-to-day non-clinical pharmacy operations, ensuring efficient workflow, and enhancing the customer experience. This role involves supervising pharmacy technicians, managing pharmacy systems, and assisting in patient care under the supervision of a pharmacist. The manager is also accountable for training, performance management, and maintaining compliance with company policies and regulations.

Responsibilities

  • Perform day-to-day non-clinical pharmacy operations and administrative activities.
  • Ensure efficient pharmacy workflow and a positive patient experience.
  • Supervise pharmacy technicians and cashiers within company policies and regulations.
  • Select, schedule, and develop pharmacy technician personnel.
  • Lead training, coaching, and performance management of pharmacy technicians.
  • Engage customers and resolve complaints to ensure a positive customer experience.
  • Assist pharmacist in patient care delivery, including registration and prescription data entry.
  • Manage core pharmacy workflow and drive excellence in operations.
  • Prepare and file reports required by the company and government agencies.
  • Ensure compliance with business administrative activities and inventory management tasks.
  • Communicate prescription errors to the accountable pharmacist and adhere to company policies regarding pharmacy errors.
  • Assist in analyzing and improving pharmacy financials and operational quality.
  • Manage Community Outreach Portal and coordinate off-site immunization clinics.

Requirements

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Fluency in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evenings and weekends.

Nice-to-haves

  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Paid time off
  • Employee discounts
  • Flexible scheduling
  • Tuition reimbursement
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service