Kroger - Tempe, AZ

posted 3 days ago

Full-time
Tempe, AZ
Food and Beverage Retailers

About the position

The Pharmacy/Pharmacist position at Fry's Food Stores is focused on creating an outstanding customer experience while ensuring the delivery of excellent customer service by associates. The role involves maintaining a safe and clean environment, achieving sales and profit goals, and ensuring compliance with quality assurance standards. The pharmacist will oversee all departmental functions and activities, ensuring that customer needs are met effectively and accurately.

Responsibilities

  • Create an outstanding customer experience and inspire associates to deliver excellent customer service.
  • Establish and maintain a safe, clean environment that encourages customer return.
  • Achieve sales and profit goals established for the department.
  • Control all established quality assurance standards and expenses.
  • Properly schedule and staff technicians to meet business needs.
  • Monitor all functions, duties, and activities for the department.
  • Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
  • Administer vaccines as needed.
  • Provide patient counseling and pharmaceutical care to customers.
  • Ensure pharmacies comply with all local, state, and federal laws (including HIPAA).
  • Maintain a professional image through personal appearance, conduct, and attitude.
  • Achieve thorough knowledge of the trade area, its customers, and its competition.
  • Create a positive pharmacy department image through strong service, friendliness, and cooperativeness with customers, associates, and outside vendors.
  • Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, and proper operation of all equipment.
  • Maintain proper records, inventory, and security on all scheduled drugs (i.e., controlled substances-narcotics).
  • Follow procedures for handling pharmacy products from authorized sources.
  • Ensure all accuracy tools are utilized appropriately.
  • Establish/maintain all record keeping practices necessary for legal compliance and company policies.
  • Maintain a clean, neat work area to present a professional, sanitary, organized image to customers.
  • Ensure all product returns are handled in a timely fashion and per company policy.
  • Maintain all equipment to ensure it remains in working condition.
  • Maintain and organize all policy manuals, reference books, state laws, and required equipment.

Requirements

  • Bachelor's Degree in Pharmacy
  • Current state pharmacist licensure in good standing
  • Effective oral/written communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations

Nice-to-haves

  • 1 year of retail experience
  • Second language (speaking, reading, and/or writing)
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