PHARMACY/PHARMACIST-INTERN

Kroger - Phoenix, AZ

Full-time - Intern

Phoenix, AZ

Food and Beverage Retailers

About the position

The Pharmacy/Pharmacist Intern position at Fry's Food Stores is designed to create an outstanding customer experience through exceptional service. The intern will assist in maintaining a safe and clean environment, support the department manager in achieving sales and profit goals, and uphold quality assurance standards. This role emphasizes the importance of customer service and the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated by answering questions regarding products.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers' offices for authorization.
• Bag filled prescriptions and deliver them to customers accurately.
• Process third-party insurance information for customers.
• Contact insurance companies on behalf of customers if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist.
• Compare and check incoming orders.
• Stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify the pharmacist on duty of any prescription incidents.
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Requirements

• Actively enrolled in a US school of pharmacy.
• Hold a current state issued Pharmacy Intern license.