PHARMACY/PHARMCST-INTERN

Kroger - Alpharetta, GA

Part-time - Entry Level

Alpharetta, GA

1,001-5,000 employees

Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a pharmacy environment while ensuring a safe and clean atmosphere that encourages customer loyalty. The role supports the department manager in achieving sales and profit goals, adheres to quality assurance standards, and promotes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication and bag filled prescriptions for delivery to customers.
• Contact prescribers' offices for authorization.
• Process third-party insurance information for customers.
• Contact insurance companies on behalf of customers if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department and stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activities.

Requirements

• Be actively enrolled in a US school of pharmacy.
• Hold a current state issued Pharmacy Intern license.
• Gain and maintain knowledge of pharmaceutical products.

Nice-to-haves

• Experience in a pharmacy or retail environment.
• Strong communication skills.
• Ability to work in a team-oriented environment.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options.
• Employee discounts on products.