PHARMACY/PHARMCST-INTERN

Kroger - Louisville, KY

Part-time - Entry Level

Louisville, KY

1,001-5,000 employees

Food and Beverage Retailers

About the position

The position involves creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. The role supports the department manager in achieving sales and profit goals, ensuring quality assurance standards are met, and promoting the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position is integral to fostering a welcoming atmosphere for customers and providing knowledgeable assistance regarding pharmaceutical products.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and discuss these products with customers and prescribers.
• Provide drug counseling to customers and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication and contact prescribers' offices for authorization.
• Bag filled prescriptions and deliver them to customers accurately.
• Process third-party insurance information for customers and contact insurance companies if necessary.
• Facilitate charge purchases for customers and accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department and provide immunizations under the supervision of the pharmacist.
• Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
• Notify management of customer or employee accidents and report all safety risks or illegal activities.

Requirements

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Nice-to-haves

• Experience in a pharmacy or retail environment.
• Knowledge of pharmaceutical products and drug counseling.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options for part-time positions.
• Supportive work environment that values diversity and inclusion.