Sam's Club - Saginaw, MI

posted 3 months ago

Part-time
Saginaw, MI
10,001+ employees
Merchant Wholesalers, Durable Goods

About the position

The position involves providing exceptional member service at Sam's Club, assisting members with their needs, processing transactions, and managing pharmacy-related tasks. The role requires effective communication, problem-solving, and adherence to company policies while ensuring a positive shopping experience for members.

Responsibilities

  • Acknowledge members and identify their needs.
  • Assist members with purchasing decisions and locate merchandise.
  • Resolve issues and concerns raised by members.
  • Promote the company's products and services.
  • Operate cash registers and related equipment for processing member purchases.
  • Assist in payments, returns, refunds, and exchanges following appropriate procedures.
  • Provide pharmacy products and services in accordance with company policies.
  • Process prescription and OTC orders and purchases.
  • Stock and secure pharmacy supplies and merchandise.
  • Enter prescription information and maintain required documentation.
  • Organize and maintain the pharmacy area following company procedures.
  • Collaborate with managers, co-workers, and customers to complete work assignments and priorities.
  • Communicate progress and information regarding tasks and improvements.
  • Comply with company policies, procedures, and standards of ethics.

Requirements

  • High school diploma or equivalent.
  • Experience in customer service or retail environment.

Nice-to-haves

  • Experience in pharmacy operations or healthcare services.
  • Knowledge of pharmacy products and services.

Benefits

  • Health benefits including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Company-paid life insurance.
  • Paid time off including PTO, parental leave, and bereavement.
  • Short-term and long-term disability coverage.
  • Company discounts.
  • Paid education assistance through the Live Better U program.
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